If you would like to reschedule your booking (because of illness or other unforeseen events) you can do right up to the day before the event, and we'll do our best to rearrange at a time that suits you.
If you would like to cancel your booking with more than one month before the event, you'll get a full refund. If you cancel between one week and one month before, that is a 50% refund. Less than one week before, 25% refund. Less than one day before the event, sorry no refund.
If you have bought a gift voucher in error and would like a refund, you can get a 100% refund withing 3 months. More than three months, 50%. Longer than 6 months, sorry no refund.